ISO 9001: 2015 Management Systems Certificate presentation by Engr Nyado Felix to the Managing Director Forte Upstream Service Limited Mr. Doyin Ogun

The Director Management Systems Certification Engr Felix Nyado presenting the DG SON’s speech

In line with its mandate of ensuring that all products and service-based delivery processes conform to the required standards, the Standards Organisation of Nigeria (SON) held an ISO 9001: 2015 Quality Management Systems (QMS) certificate presentation to Forte Upstream Service Limited (FUSL) in Lagos.

In his remarks, the Director-General of SON Mallam Farouk Salim, who was represented by the Director of Management Systems Certification (MSC) Engr Felix Nyado, congratulated (FUSL) on scaling through the stringent and competitive certification process, stating that the feat was commendable and worthy of emulation.

Salim reiterated that subscribing to ISO 9001: 2015 is a vital component of conformance to standards. It ensures that the services rendered to the nation are of the highest quality, especially in the face of prevailing economic challenges and competition in the market.

The SON boss further remarked the presentation of the certificate reflects the Organisation’s vision to deliver quality service to clients at all times, thereby providing them with a globally recognized, solution to address challenges associated with managing quality and delivering an excellent customer experience.

The DG SON stated that implementing this standard is top management’s resolve in promoting international best practices in service delivery and in a quest to get it right within the industry in the country.

The DG further stated that FUSL will be placed on an annual surveillance audit to ensure continuity, stability, and effectiveness, and in the course of this, if non -conformities are observed and corrected, they will retain their certificate but if not corrected, the certificate will be withdrawn.

The DG also used the occasion to advise the recipient to subscribe to other various ISO programs on offer by SON saying that it is the sure way to the company’s resilience and growth.

In his response, the Managing Director of Forte Upstream Service Limited, Mr Doyin Ogun expressed gratitude to all who worked tirelessly to make the certification process a success.

According to him, ISO Standard is central to enabling FUSL to meet its quality systems objectives with a continuous improvement of its service delivery by providing the foundation for better customer satisfaction, staff motivation, improved financial returns and an enhanced image of the organization locally and internationally.

Mr Ogun added that the ISO certificate received will act as a differentiator and also urged other stakeholders to key into the ISO Standards, to enjoy the benefits that the certification offers in improving the products and services in the industry.

The MD also thanked the SON team for the role played in making sure that the certification process was successful while acknowledging the level of professionalism and dedication displayed throughout the process.

Ogun further mentioned the plan by FUSL to key into the ISO 22301: 2019 Security and Resilience Business Continuity Management System as soon as possible.

Group photograph of the SON team and the FUSL team

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